Case Studies

Clark Truck Repair | Heavy Duty Diesel Repair
Founded in 1984, Clark Truck Repair is an Atlanta, GA staple. Its technicians average over 20 years of experience and continuously take classes to keep up with the industry’s new technological advances and EPA regulations.  They repair medium to heavy duty trucks and anything in between, including tractor and trailers, generators and air compressors, construction equipment, lawn mowers, diesel and gas repair, DOT, welding and fabrication, equipment repair, mobile and road side service, clutch replacement, and brakes. “We have been in business since 1984 and MR8000 has helped us to be successful over the years. Listening to our needs and wanting to help us meet them has been a great help to us. We are all about meeting our customers’ needs and MR8000 has helped us achieve that goal.” – Bob Clark, President

Business:
Truck Repair Shop
Established 1984
Master Repair Partner since 2003

Primary needs for Master Repair Software:
Invoices
A/P
Different types of Reports to service our customers

Key Factors in choosing Master Repair:
Their customer service
The Reports

Aspects of Master Repair most beneficial to your business:
Invoices
Statements
Reports of all kinds
Ability to create special reports

What you like most about Master Repair software:
The help to learn and adapt to the software
The ability to tailor MR8000 Software to our business

Heavy Duty Truck Repair | Diesel Truck Repair
Heavy Duty Truck, located in Longmont, CO, specializes in Class 8 truck and trailer repair and service. Their team takes pride in their work, facility, and service to the community.  Constantly striving to exceed customer expectations, they provide quality workmanship along with honesty and integrity, all within a stable, safe, and enjoyable work environment.  This dedication to high standards shows in their member status of the Better Business Bureau of Colorado. “Master Repair software has a number of features that assist our business to run efficiently.” – Allan Brossman

Business:
Diesel Truck Repair
Established 1981
Master Repair Partner since 1999

Primary needs for Master Repair Software:
Billing for repairs and parts
Parts inventory Records

Key Factors in choosing Master Repair:
Had all of the features in a management software we were looking for

Aspects of Master Repair most beneficial to your business:
The variety of reports Billing Inventory Records

What you like most about Master Repair software:
Different technician reports
Customer vehicle reports are very easy to create Customer reports

Frame Rite | Total Car Care
Based in Baltimore, MD since 1954, Frame Rite is a full service and preventative maintenance auto repair center.  Their team uses the latest technology to assess the situation and offer you alternatives. They offer most major brands of tires and work on all makes and models of domestic and import vehicles. Frame Rite stands behind their work with the NAPA AutoCare Peace of Mind Warranty. “Master Repair has been an awesome addition to our repair business. This software has enabled us to offer better customer service because of the easy access we all have to the system from different locations. We are very happy with our decision to use Master Repair software.” – Debbie Taylor, Co-Owner

Business:
Total Car Care
Established 1954
Master Repair Partner since 2008

Primary needs for Master Repair Software:
Network on Multiple Computers

Key Factors in choosing Master Repair:
Easy-to-Use
Affordable

Aspects of Master Repair most beneficial to your business:
Networking on Multiple Computers
Ability to create Specific Reports

What you like most about Master Repair software:
Great customer service and technical support!
Completely happy with our decision!